Deliver 5-star guest check-ins and room service support.
Send pre-arrival details, take instant room service orders, and answer guest concierge questions directly on WhatsApp. Save front-desk check-in time.
15 min
Average Saved/Check-In
85%
Direct In-App Orders
96%
Guest Satisfaction
Leo · Guest Concierge
Online • AI Active
CRITICAL WORKFLOWS
Built specifically for Hospitality growth.
Growki solves the most painful lead leakage points in the hospitality customer journey.
Seamless Digital Check-In
Send guest registration links and check-in confirmation documents directly to their WhatsApp prior to arrival.
In-Room Service Automation
Let guests order breakfast, extra towels, or request housekeeping via interactive WhatsApp chat lists.
Instant Guest Support FAQs
Answer recurring guest queries about Wi-Fi codes, pool timings, parking, and gym facilities instantly.
WORKFLOW EFFICIENCY
Before Growki vs. With Growki
See how replacing legacy manual processes with our AI CRM teammates unlocks rapid growth.
| Process / Bottleneck | Without Growki | With Growki |
|---|---|---|
| Guest Registration | Long morning queues at reception. Guests fill physical forms manually, leading to check-in queues. | Registration form sent on WhatsApp 24 hours prior. Guests arrive and collect keys instantly. |
| Room Service Orders | Intercom busy tones, manual kitchen slips, and transcription errors in order logs. | Guests browse menu and order items in-chat. Leo routes kitchen slips to POS systems automatically. |
| Concierge Operations | Front-desk staff answers Wi-Fi codes and gym timings phone calls repeatedly all day. | Leo answers all recurring FAQ queries instantly, keeping receptionists focused on guests. |
AI CRM PLAYBOOK
How Maya & Leo automate Hospitality growth.
A step-by-step walkthrough of your automated campaign, qualification, and routing flows.
Sync Property Management System
Link Opera, Cloudbeds, or other hotel software. Maya greets guests and triggers pre-arrival forms.
Automate In-Room Orders
Allow guests to request amenities or select dining options via interactive buttons in WhatsApp.
Answer FAQs & Collect Reviews
Leo provides local guides and amenity codes, and sends direct review prompts on checkout.
“Growki has eliminated our morning front-desk queues. Pre-checkins on WhatsApp are done by guests in seconds, and room orders are routed to the kitchen instantly without any paper slips.”
Kabir Malhotra
General Manager · The Royal Pavilion Hotel