“Where's my shipment?”gets asked 40 times a day, and answered manually, every time.
Growki sends automatic dispatch and delivery updates, answers shipment queries instantly, and keeps every customer conversation organized in one inbox.
Leo · Growki AI
online
Shipments tracked today
640 active
70+
Logistics & fleet operators
2.8M+
Shipment queries handled
46%
fewer status-check calls
The Logistics Reality
What's actually happening to your leads right now.
These are the five things costing logistics & fleet operators the most enquiries — quietly, every single day.
40+
“Where's my shipment” floods every channel
The same status question gets asked by call, email, and WhatsApp, for every single shipment, all day.
status-check queries handled manually per day
15 min
Dispatch updates shared manually
Staff manually message customers at each stage of a shipment's journey, one at a time.
average staff time per manual status update
30%
Delivery exceptions get lost in the noise
A failed delivery attempt or address issue gets buried among routine updates, delaying resolution.
of delivery exceptions take over a day to resolve
0
No unified view across drivers and dispatch
Which shipments are delayed? Which customers are waiting on a response? Without one system, it's scattered.
real-time visibility into fleet-wide response times
Before vs. After Growki
Same team, same leads — a completely different outcome.
Nothing about your sales team changes. What changes is whether a lead gets answered, tracked, and followed up.
Before
- “Where's my shipment” floods every channel
- Dispatch updates shared manually
- Delivery exceptions get lost in the noise
- No unified view across drivers and dispatch
After Growki
Leo answers shipment status instantly
Customers get a real-time update the moment they ask, without a call to dispatch.
Automatic updates at every stage
Pickup, in-transit, out for delivery, delivered — sent without a staff member lifting a finger.
Exceptions flagged and routed immediately
Failed deliveries and address issues get priority attention instead of getting buried.
One shared view across dispatch and support
See fleet-wide response times and exception status in a single dashboard.
Everything Included
Built specifically for how logistics & fleet operators sell.
Not a generic chatbot bolted onto a CRM — every feature here maps to a real step in your sales process.
WhatsApp Shipment Support Inbox
Every customer query — status, exceptions, complaints — in one shared, assignable inbox.
AI Shipment Status Assistant
Answers “where's my shipment” instantly, pulling real-time status.
Automated Stage-wise Updates
Pickup, transit, out-for-delivery, and delivered — sent automatically.
Exception Tagging & Routing
Failed deliveries and issues flagged and routed for priority handling.
Delivery Attempt Follow-ups
Automatic rescheduling messages after a failed delivery attempt.
Multi-Team Inbox
Route conversations to dispatch, support, or billing as needed.
Fleet-wide Response Reports
Response time and resolution rate, across your whole operation.
Delay & Disruption Broadcasts
Notify all affected customers of a delay in one message.
How It Works For Logistics
From first message to closed deal, mapped out.
Six steps, running automatically in the background of every conversation your team has.
STEP 01
Customer messages about a shipment
Asking for status or reporting an issue.
STEP 02
Leo checks status instantly
Pulls real-time shipment data into the chat.
STEP 03
Routine updates sent automatically
At each stage of the delivery journey.
STEP 04
Exceptions flagged for priority handling
Failed deliveries routed to the right team fast.
STEP 05
Resolution tracked in the same thread
No information lost between teams.
STEP 06
Delivery confirmed, conversation closed
With a full history retained for reference.
Why Growki
Built to get you live this week, not this quarter.
No procurement process, no six-week onboarding — just a working WhatsApp CRM by the end of the day.
Live in under a day
Connect your WhatsApp number and start sending automatic updates the same day.
Priced for one fleet or a multi-city operation
Plans that scale with your shipment volume.
Support that understands logistics operations
Real help from a team that gets dispatch and delivery exceptions.
AI trained on shipment status, not small talk
Leo pulls real tracking data — not a generic chatbot.
Built for high shipment volume
Designed for hundreds of conversations a day, not a handful.
No coding, no developer needed
Your operations team manages broadcasts and routing themselves.
The Impact
Numbers logistics & fleet operators actually feel.
0%
fewer status-check calls
0x
faster response to shipment queries
0+ hrs
saved weekly across support staff
0%
of status questions resolved without a human
0+
logistics and fleet operators on Growki
0.0/5
average customer satisfaction rating
See It In Action
One dashboard, your whole logistics pipeline.
Every conversation, tagged and tracked, rolls up into a live view your team actually checks.
Fleet Operations Overview — Today
Shipments Tracked
640
Avg. Reply Time
12 sec
Exceptions Flagged
18
Pipeline this month
Customer Stories
Real teams, real conversations, real results.
“Our support team used to spend all day answering 'where's my order'. Now Leo handles most of it and we focus on actual exceptions.”
Ajay Bhargava
Operations Head · Swift Freight Logistics
“Failed delivery attempts used to get lost among routine updates. Now they're flagged immediately and resolved faster.”
Kavita Reddy
Customer Experience Lead · Reddy Cargo Movers
“Automatic stage-wise updates cut our customer complaint volume noticeably in the first month.”
Nikhil Vora
Founder · Vora Express
Questions, Answered
Everything logistics & fleet operators ask before switching.
Stop losing logistics leads to a slow reply.
See Growki running on your own WhatsApp number, with your own industry's workflow, in a 20-minute call.
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